Students’ Perceived Usefulness and Satisfaction with ChatGPT in Writing: A Quantitative Analysis

The rapid advancement of technology has raised concerns about Artificial Intelligence (AI) in education. This study examines students’ perceptions of ChatGPT’s usefulness and their satisfaction with its application in writing. Informed by the theoretical underpinnings of the Technology Acceptance Model (TAM), it investigates whether perceived usefulness would be a predictor of students’ acceptance of ChatGPT as a writing aid. Findings reveal positive perceptions of ChatGPT for idea generation but a neutral view of its indispensability in writing. A weak negative correlation was found between perceived usefulness and writing satisfaction. This study contributes to the discussion on AI integration in writing classes, providing insights for optimizing AI tools to enhance academic writing.

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Publication Details

Journal
ES Review Spanish Journal of English Studies
Published
2025-11-13
DOI
https://doi.org/10.24197/6es65z75
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Students’ Perceived Usefulness and Satisfaction with ChatGPT in Writing: A Quantitative Analysis

Nafiseh Zarei, Ivan Dolph Fabregas
ES Review Spanish Journal of English Studies
Artificial Intelligence in Healthcare and Education
article

Students’ Perceived Usefulness and Satisfaction with ChatGPT in Writing: A Quantitative Analysis

Nafiseh Zarei, Ivan Dolph Fabregas
article en

Abstract

The rapid advancement of technology has raised concerns about Artificial Intelligence (AI) in education. This study examines students’ perceptions of ChatGPT’s usefulness and their satisfaction with its application in writing. Informed by the theoretical underpinnings of the Technology Acceptance Model (TAM), it investigates whether perceived usefulness would be a predictor of students’ acceptance of ChatGPT as a writing aid. Findings reveal positive perceptions of ChatGPT for idea generation but a neutral view of its indispensability in writing. A weak negative correlation was found between perceived usefulness and writing satisfaction. This study contributes to the discussion on AI integration in writing classes, providing insights for optimizing AI tools to enhance academic writing.

ES Review Spanish Journal of English Studies(46)
Openalex Percentile: Top 73%
Artificial Intelligence in Healthcare and Education
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