Employment Services for Jobseekers Needing Substantial Assistance: How We Got to Where We Are and How to Make Progress

ABSTRACT This article (i) provides a brief history of how the employment services system in Australia has come to fail jobseekers with high barriers to employment; (ii) presents an overview of the elements of a successful programme for those jobseekers; and (iii) makes recommendations on how to make progress on improving the system for delivery of employment services, building from the Hill report'.