Work engagement and job satisfaction in South Africa’s public sector

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Employee engagement can be enhanced when technology is appropriately implemented by the organization. Using technology factors to increase employee autonomy helps boost engagement as it heightens employee belief that their job is safe, secure and rewarding. However, the impact on these areas becomes negative when technology is deployed to monitor employee performance and raise job demands to unacceptable levels. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.