Workforce adaptability and social influences on robotic process automation in sustainable transport

This study used an expanded technology acceptance framework that takes compliance and safety into account to investigate the uptake of Robotic Process Automation (RPA) in the transportation industry. To put this all-encompassing model to the test, we surveyed 190 people who work in the transportation industry. The results revealed several significant associations. When workers have faith in the system, they are far more likely to use it, according to the model. On the other hand, if people think technology is dangerous, they are less likely to use it. An important finding is that RPA has a strong correlation with increased compliance and safety in transportation, suggesting that this technology can greatly benefit operational safety. When it came to behavioral intention, actual use, and safety outcomes, the study's statistical model was very effective. Building trust and managing risk perceptions are two examples of the human and organizational elements that must be considered for RPA implementation in the transportation sector to be a success, according to the research. Businesses that want to use RPA to keep safety and compliance standards high can benefit greatly from these insights.

Authors

Institutions

Publication Details

Journal
Scientific Reports
Published
2025-11-12
DOI
https://doi.org/10.1038/s41598-025-22570-6
Primary Topic
Robotic Process Automation Applications
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Workforce adaptability and social influences on robotic process automation in sustainable transport

Ashish Goyal, R. K. Tailor
Scientific Reports
Robotic Process Automation Applications
article

Workforce adaptability and social influences on robotic process automation in sustainable transport

Ashish Goyal, R. K. Tailor
article en

Abstract

This study used an expanded technology acceptance framework that takes compliance and safety into account to investigate the uptake of Robotic Process Automation (RPA) in the transportation industry. To put this all-encompassing model to the test, we surveyed 190 people who work in the transportation industry. The results revealed several significant associations. When workers have faith in the system, they are far more likely to use it, according to the model. On the other hand, if people think technology is dangerous, they are less likely to use it. An important finding is that RPA has a strong correlation with increased compliance and safety in transportation, suggesting that this technology can greatly benefit operational safety. When it came to behavioral intention, actual use, and safety outcomes, the study's statistical model was very effective. Building trust and managing risk perceptions are two examples of the human and organizational elements that must be considered for RPA implementation in the transportation sector to be a success, according to the research. Businesses that want to use RPA to keep safety and compliance standards high can benefit greatly from these insights.

Scientific ReportsVol. 15(1)
Manipal Hospital (IN), Manipal University Jaipur, University of Rajasthan (IN)
Openalex Percentile: Top 53%
Robotic Process Automation Applications
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.