EOLP-02. A Memorial Service Model to Support Grieving Families and Healthcare Staff

Abstract The grief experienced by families and healthcare staff following the death of a neuro-oncology patient is profound and enduring. While interventions to support bereaved parents and families have been well established, fewer structured supports exist for healthcare providers. This abstract describes a reproducible memorial service model developed at our academic medical center to honor deceased neuro-oncology patients and provide a healing space for both families and staff. Since 2014, our institution has hosted a recurring memorial service approximately every 12–18 months, with a brief hiatus during the COVID-19 pandemic. The event is designed as a shared ritual of remembrance, fostering closure, gratitude, and emotional healing. A dedicated team of collaborative practice nurses maintains a record of deceased patients and coordinates invitations, which are mailed to families whose loss occurred at least two months prior. Acceptance rates average 20%. The interfaith program includes live music, readings from poetry and spiritual texts, and blessings offered by clergy or chaplains. Families are invited to bring photographs and participate by sharing memories or messages of appreciation. Each guest receives a rose, which is later placed in a communal “jar of remembrance” to symbolize collective tribute and healing. The service brings together a wide range of clinical and non-clinical staff, including neuro-oncologists, radiation oncologists, neurosurgeons, advanced practice providers, nurses, social workers, and administrative personnel. Feedback has highlighted the emotional impact of the event, with families and providers expressing gratitude for the continued recognition of their loved one’s life and care, and staff reporting a renewed sense of purpose and emotional closure. This model demonstrates a scalable, compassionate approach to acknowledging shared loss and supporting long-term well-being for both families and healthcare providers following the death of neuro-oncology patients.