Relationship of the Security Awareness and the Value Chain

Consumers and businesses are often connected online in today’s digitally connected world. Fast and barrier-free communication, easier and faster operation, and automation and networking of robots and production offer many competitive advantages. Recognizing the limiting factors of new technology, such as the significant dependency on technology and the vulnerability of IT devices, is crucial. As digitalization might increase the competitiveness of companies and have an impact on both the supply and value chains, we need to consider and assess their vulnerability from an information security perspective. Consequently, competitive advantage is not only about creating value more cost-efficiently and with higher quality but also about extracting the correct information from big data, interpreting and integrating it into business operations, and protecting it. This study proposes a fishbone model to help identify and overcome these challenges. It allows companies to identify the root cause of each information security incident.