Does a QR Code in the Invitation Letter Increase Participation in a Push-to-web Survey?

QR codes are increasingly used in postal invitations to web surveys to facilitate participation. We experimentally tested how a QR code in the invitation letter affects participation in a push-to-web survey of the German family panel (pairfam). The response rate was three percentage points higher with QR codes than without. The QR code effect on response did not differ by gender or education, but it was significantly higher for middle-aged than for younger individuals. Additionally, the proportion of respondents using mobile devices to complete the survey increased substantially. This increase was exclusively due to a 12-percentage-point higher proportion of smartphones, with no increase in the proportion of tablets.

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Publication Details

Journal
Field Methods
Published
2025-11-11
DOI
https://doi.org/10.1177/1525822x241308522
Primary Topic
Survey Methodology and Nonresponse
Type
article
Field-Weighted Citation Impact
0.00
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article

Does a QR Code in the Invitation Letter Increase Participation in a Push-to-web Survey?

Claudia Schmiedeberg, Christiane Bozoyan, Jette Schröder
Field Methods
Survey Methodology and Nonresponse
article

Does a QR Code in the Invitation Letter Increase Participation in a Push-to-web Survey?

Claudia Schmiedeberg, Christiane Bozoyan, Jette Schröder
article en

Abstract

QR codes are increasingly used in postal invitations to web surveys to facilitate participation. We experimentally tested how a QR code in the invitation letter affects participation in a push-to-web survey of the German family panel (pairfam). The response rate was three percentage points higher with QR codes than without. The QR code effect on response did not differ by gender or education, but it was significantly higher for middle-aged than for younger individuals. Additionally, the proportion of respondents using mobile devices to complete the survey increased substantially. This increase was exclusively due to a 12-percentage-point higher proportion of smartphones, with no increase in the proportion of tablets.

Field Methods
LMU Klinikum (DE), GESIS - Leibniz Institute for the Social Sciences (DE), Ludwig-Maximilians-Universität München (DE)
Openalex Percentile: Top 56%
Survey Methodology and Nonresponse
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