Organizational Support, Job Enrichment and Employees’ Quality of Work life

This study examined organizational support, job enrichment, and quality of work life (QWL) among 277 employees from five Local Government Units (LGUs) in Iloilo Province, Philippines for the year 2023, representing the 1st to 5th districts. A quantitative, descriptive-correlational design was applied to describe workplace conditions and examine relationships among age, educational attainment, job position, length of service, and district. Stratified random sampling was used, based on data from each LGU’s Human Resource Office. A validated, researcher-developed questionnaire was constructed based on various sources of literature, with reliability confirmed through expert review and pilot testing. Data were analyzed using SPSS, applying frequency counts, percentages, means, ranks, t-tests, ANOVA, and Pearson’s correlation coefficient at a 0.05 significance level. Most employees were aged 40 and above, held bachelor’s degrees, and occupied rank-and-file positions. Organizational support and job enrichment were rated “to a very great extent,” while QWL was rated “very high.” Ratings varied across age groups, job roles, and districts. Strong correlations were found among organizational support, job enrichment, and QWL. To improve public service and employee well-being, leadership programs may be expanded, support systems refined for various roles, and growth opportunities extended to all staff levels. Employees are encouraged to engage in wellness initiatives and training. Community involvement through feedback and recognition can help sustain motivation. Addressing differences across districts and job categories will promote fairness.