Factors influencing older adults’ adoption of AI voice assistants: extending the UTAUT model

This study enriches the application of the UTAUT model in technology adoption research among older populations by incorporating perceived AI experience and perceived AI trustworthiness. The findings provide practical guidance for optimizing the design and promotion strategies of age-friendly AI voice assistants, highlighting the importance of enhancing user trust and experience to improve technology adoption among the elderly.

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Publication Details

Journal
Frontiers in Psychology
Published
2025-11-10
DOI
https://doi.org/10.3389/fpsyg.2025.1618689
Citations
2
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
4.96
Controls
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article

Factors influencing older adults’ adoption of AI voice assistants: extending the UTAUT model

Xin Wei, Haoran Li
2 citations
Frontiers in Psychology
AI in Service Interactions
4.96
article

Factors influencing older adults’ adoption of AI voice assistants: extending the UTAUT model

Xin Wei, Haoran Li
article en
2 citations

Abstract

This study enriches the application of the UTAUT model in technology adoption research among older populations by incorporating perceived AI experience and perceived AI trustworthiness. The findings provide practical guidance for optimizing the design and promotion strategies of age-friendly AI voice assistants, highlighting the importance of enhancing user trust and experience to improve technology adoption among the elderly.

Frontiers in PsychologyVol. 16
Universitat Autònoma de Barcelona (ES), Universitat de Barcelona (ES)
Openalex Percentile: Top 4%
AI in Service Interactions
4.96
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Factors influencing older adults’ adoption of AI voice assistants: extending the UTAUT model — Xin Wei, Haoran Li · Frontiers in Psychology (2025) | TGRS Research Map | TGRS