Factors influencing older adults’ adoption of AI voice assistants: extending the UTAUT model
This study enriches the application of the UTAUT model in technology adoption research among older populations by incorporating perceived AI experience and perceived AI trustworthiness. The findings provide practical guidance for optimizing the design and promotion strategies of age-friendly AI voice assistants, highlighting the importance of enhancing user trust and experience to improve technology adoption among the elderly.
Authors
- Xin Wei (ORCID: https://orcid.org/0000-0001-9119-1460)
- Haoran Li (ORCID: https://orcid.org/0000-0001-9993-6842)
Institutions
- Universitat Autònoma de Barcelona (ES)
- Universitat de Barcelona (ES)
Publication Details
- Journal
- Frontiers in Psychology
- Published
- 2025-11-10
- DOI
- https://doi.org/10.3389/fpsyg.2025.1618689
- Citations
- 2
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 4.96