Artificial Intelligence-Based Customer Behavioral Analysis

This paper presents an Artificial Intelligence (AI)-based approach for analyzing customer behavior to help businesses understand purchasing patterns and improve decision-making. Machine learning algorithms such as classification and clustering are applied to predict customer segments and trends using historical data. The system uses Python, TensorFlow, and Scikit-learn for data processing and model training. Experimental results show that AI improves customer behavior prediction accuracy, helping businesses enhance marketing strategies and customer satisfaction

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Publication Details

Journal
International Journal of Advanced Research in Science Communication and Technology
Published
2025-11-10
DOI
https://doi.org/10.48175/ijarsct-29732
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
0.00
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article

Artificial Intelligence-Based Customer Behavioral Analysis

M. Shahid Shaikh, Aryan Prashat Bhabad, Sagar Lalchand Takalkar, Prof. V. H. Date
International Journal of Advanced Research in Science Communication and Technology
Customer churn and segmentation
article

Artificial Intelligence-Based Customer Behavioral Analysis

M. Shahid Shaikh, Aryan Prashat Bhabad, Sagar Lalchand Takalkar, Prof. V. H. Date
article en

Abstract

This paper presents an Artificial Intelligence (AI)-based approach for analyzing customer behavior to help businesses understand purchasing patterns and improve decision-making. Machine learning algorithms such as classification and clustering are applied to predict customer segments and trends using historical data. The system uses Python, TensorFlow, and Scikit-learn for data processing and model training. Experimental results show that AI improves customer behavior prediction accuracy, helping businesses enhance marketing strategies and customer satisfaction

International Journal of Advanced Research in Science Communication and Technology
Openalex Percentile: Top 56%
Customer churn and segmentation
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