ICT Skills and Refugees' Immigration Rights: A Study of the International Organisation of Migration, Uganda

This study examines the impact of Information and Communication Technology (ICT) skills on the realisation of refugees' immigration rights, focusing on the International Organisation for Migration (IOM) in Uganda. Utilising a mixed-methods approach, the research combines quantitative data from 150 refugees and IOM technical staff with qualitative insights gathered through interviews. The findings reveal a strong positive correlation (r = 0.973, p < 0.001) between ICT skills and the ability of refugees to assert their rights. Respondents indicated that enhanced ICT skills significantly improve their access to information about immigration rights and facilitate communication with support organisations. Despite these advancements, barriers such as limited digital literacy and socioeconomic challenges persist, underscoring the need for targeted training programs. The study emphasises that investing in ICT skills development is crucial for empowering refugees and improving their advocacy efforts. Recommendations include establishing community technology centres and conducting assessments to identify specific barriers to training. This research contributes to a deeper understanding of the role of ICT in fostering refugee empowerment and rights realisation in Uganda