Sustainable business model innovation: bibliometric review and maturity matrix for benchmarking social, environmental and economic dimensions

Purpose Despite the growing discussion of sustainable business model innovation (SBMI) in theory and practice, the specific sustainability dimensions driving it remain unclear. This study conducts a bibliometric review to map literature on SBMI, identifying thematic trends, key clusters and the field’s evolution while examining what dimensions of sustainability (social, environmental and economic) are prioritized. Design/methodology/approach A bibliometric performance and network analysis was done using articles retrieved from Scopus and Web of Science. A total of 3,437 papers were analyzed using SciMAT and Python. Findings Results show a predominance of the environmental over the social and economic dimensions. The study discovered a strategic diagram depicting 24 clusters related to SBMI, such as Circular Economy, Servitization, Health Care Delivery and Artificial Intelligence. It also presents the thematic evolution structure of SBMI literature in four sub-periods: 1999–2010, 2011–2015, 2016–2020 and 2021–2025. Each subperiod has specifics on the subject. Differences in the sustainability dimensions adopted in the SBMI of developed and developing countries were identified. Practical implications A sustainability maturity matrix is proposed as a benchmarking tool. It can assist managers in assessing a company’s SBMI focus on social, environmental and economic dimensions to pinpoint gaps and advance their maturity level to create, deliver and capture sustainable value. Originality/value The article stresses that SBMI research should deeply explore social sustainability, whose potential to alleviate social discrepancies and injustices can significantly contribute to nations’ sustainable development. This gap opens future research and practice opportunities, detailed in a proposed research agenda.

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Publication Details

Journal
Benchmarking An International Journal
Published
2025-11-07
DOI
https://doi.org/10.1108/bij-11-2024-0982
Citations
3
Primary Topic
Sustainable Supply Chain Management
Type
article
Field-Weighted Citation Impact
6.68
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article

Sustainable business model innovation: bibliometric review and maturity matrix for benchmarking social, environmental and economic dimensions

Dieisson Pivoto, Michele Kremer Sott, Leandro da Silva Nascimento, Nicole Cecchele Lago et al.
3 citations
Benchmarking An International Journal
Sustainable Supply Chain Management
6.68
article

Sustainable business model innovation: bibliometric review and maturity matrix for benchmarking social, environmental and economic dimensions

Dieisson Pivoto, Michele Kremer Sott, Leandro da Silva Nascimento, Nicole Cecchele Lago, Júlio César da Costa Júnior, Marcelo Nogueira Cortimiglia, Rafaela Cabral Almeida Trizotto
article en
3 citations

Abstract

Purpose Despite the growing discussion of sustainable business model innovation (SBMI) in theory and practice, the specific sustainability dimensions driving it remain unclear. This study conducts a bibliometric review to map literature on SBMI, identifying thematic trends, key clusters and the field’s evolution while examining what dimensions of sustainability (social, environmental and economic) are prioritized. Design/methodology/approach A bibliometric performance and network analysis was done using articles retrieved from Scopus and Web of Science. A total of 3,437 papers were analyzed using SciMAT and Python. Findings Results show a predominance of the environmental over the social and economic dimensions. The study discovered a strategic diagram depicting 24 clusters related to SBMI, such as Circular Economy, Servitization, Health Care Delivery and Artificial Intelligence. It also presents the thematic evolution structure of SBMI literature in four sub-periods: 1999–2010, 2011–2015, 2016–2020 and 2021–2025. Each subperiod has specifics on the subject. Differences in the sustainability dimensions adopted in the SBMI of developed and developing countries were identified. Practical implications A sustainability maturity matrix is proposed as a benchmarking tool. It can assist managers in assessing a company’s SBMI focus on social, environmental and economic dimensions to pinpoint gaps and advance their maturity level to create, deliver and capture sustainable value. Originality/value The article stresses that SBMI research should deeply explore social sustainability, whose potential to alleviate social discrepancies and injustices can significantly contribute to nations’ sustainable development. This gap opens future research and practice opportunities, detailed in a proposed research agenda.

Benchmarking An International Journal
Universidade Federal do Rio Grande do Sul (BR), Instituto Federal de Educação, Ciência e Tecnologia do Ceará (BR), Universidade de Rio Verde (BR), Universidade do Vale do Rio dos Sinos (BR)
Openalex Percentile: Top 3%
Sustainable Supply Chain Management
6.68
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