Modeling the cognitive processes of accepting clinical decision support

People often hesitate to rely on algorithmic advice, even when it is objectively more accurate than human input-a phenomenon known as algorithm aversion. In two experiments, we investigated the cognitive mechanisms underlying this effect in a clinical decision-making context. Participants evaluated X-rays for bone fractures, with each image accompanied by advice purportedly from either an algorithm or a human source. Across experiments, we observed longer response times for algorithmic advice, indicating increased deliberation. Evidence accumulation modeling revealed that participants set higher decision thresholds when evaluating algorithmic advice, reflecting a more cautious decision strategy. This hesitancy, observed when the human advice was attributed to lay participants (Experiment 1), persisted when the human advice was attributed to expert radiologists (Experiment 2). Accumulation rates and prior preferences did not differ across advisor types, suggesting that algorithm aversion stems specifically from increased caution rather than reduced perceived reliability. These findings demonstrate that algorithm aversion manifests as a strategic shift in decision-making and highlight the value of formal cognitive models for understanding trust in artificial intelligence. Our findings advance the theoretical understanding of algorithm aversion by identifying response caution as a core mechanism. More broadly, the results demonstrate how formal models of decision-making can clarify the cognitive architecture of trust in automated systems, offering a foundation for future work on optimizing human-algorithm collaboration.

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Publication Details

Journal
Quarterly Journal of Experimental Psychology
Published
2025-11-07
DOI
https://doi.org/10.1177/17470218251398419
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
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article

Modeling the cognitive processes of accepting clinical decision support

Macy Bouwhuizen, Dominik Bachmann, Leendert van Maanen, Baptist Liefooghe et al.
Quarterly Journal of Experimental Psychology
Artificial Intelligence in Healthcare and Education
article

Modeling the cognitive processes of accepting clinical decision support

Macy Bouwhuizen, Dominik Bachmann, Leendert van Maanen, Baptist Liefooghe, Talha Ozudogru
article en

Abstract

People often hesitate to rely on algorithmic advice, even when it is objectively more accurate than human input-a phenomenon known as algorithm aversion. In two experiments, we investigated the cognitive mechanisms underlying this effect in a clinical decision-making context. Participants evaluated X-rays for bone fractures, with each image accompanied by advice purportedly from either an algorithm or a human source. Across experiments, we observed longer response times for algorithmic advice, indicating increased deliberation. Evidence accumulation modeling revealed that participants set higher decision thresholds when evaluating algorithmic advice, reflecting a more cautious decision strategy. This hesitancy, observed when the human advice was attributed to lay participants (Experiment 1), persisted when the human advice was attributed to expert radiologists (Experiment 2). Accumulation rates and prior preferences did not differ across advisor types, suggesting that algorithm aversion stems specifically from increased caution rather than reduced perceived reliability. These findings demonstrate that algorithm aversion manifests as a strategic shift in decision-making and highlight the value of formal cognitive models for understanding trust in artificial intelligence. Our findings advance the theoretical understanding of algorithm aversion by identifying response caution as a core mechanism. More broadly, the results demonstrate how formal models of decision-making can clarify the cognitive architecture of trust in automated systems, offering a foundation for future work on optimizing human-algorithm collaboration.

Quarterly Journal of Experimental Psychology
University of Applied Sciences Utrecht (NL), Utrecht University (NL), University of Amsterdam (NL)
Openalex Percentile: Top 74%
Artificial Intelligence in Healthcare and Education
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Modeling the cognitive processes of accepting clinical decision support — Macy Bouwhuizen, Dominik Bachmann, et al. · Quarterly Journal of Experimental Psychology (2025) | TGRS Research Map | TGRS