Linking Personality Traits to Total Quality Management: Insights into Organizational Dynamics in Qatar Hospitals

This cross-sectional study involved 431healthcare employees working in public hospitals in Qatar. Using the big -five model, structural equation modeling was employed to examine the relationship between personality traits and total quality management practices (TQM). The findings showed that personality traits were positively associated with TQM practices, except for openness. Emotional stability and conscientiousness showed the strongest associations with TQM. Based on the results, public hospitals in Qatar could benefit from using personality tests in their recruitment and development processes by selecting individuals who have a suitable personality for quality management. This research contributes to a deeper understanding of how personality traits impact TQM application within hospital environments. Through recognition of predominant, beneficial personality dimensions associated with high-quality management strategies, hospitals can make targeted efforts to improve job performance of healthcare workers and, ultimately, patient care outcomes.