Corporate reputation, employer attractiveness and value congruence: early drivers of Generation Z applications

Purpose This study aims to examine how corporate reputation, employer attractiveness and value congruence shape Generation Z’s early reactions to potential employers in developing-country contexts, using Vietnam as an illustrative case, and shows that inspiration helps convert initial interest into applications and engagement. Design/methodology/approach The insights are drawn from a cross-sectional survey of 475 Generation Z (or Gen Z) job seekers in Hanoi, Vietnam. The study analyzed how their perceptions of corporate reputation, employer attractiveness and personal value alignment combine to create a powerful state of inspiration. Findings The study result confirms that while a strong corporate reputation and an attractive employer brand are important for getting noticed, they are not enough on their own. The key finding is that value congruence acts as a powerful amplifier. When Gen Z job seekers feel a company’s values align with their own, the inspirational power of that company’s brand and reputation increases significantly. Inspiration is a distinct motivational state and can be measured with brief items of authentic, value-driven branding. Research limitations/implications Cross-sectional survey data from 475 Hanoi-based Gen Z job seekers limits causal inference and external validity beyond the local context. Future research should test a longitudinal, multicity design; examine inspiration as a mediator between brand signals and job pursuit; and assess value congruence as a moderator. Practical implications This study offers a practical roadmap for human resource (HR) and brand strategists. To increase interest among Gen Z applicants, organizations must move beyond surface-level branding and instead tell an authentic story about their purpose, culture and social impact. This requires making value alignment the core of the recruitment strategy, using all touchpoints, from social media to the interview process, to demonstrate a genuine match with the values this generation prioritizes. Ultimately, this means treating recruitment as a strategic marketing function, integrating HR and brand efforts to create a consistent and compelling candidate experience. Social implications By reducing information asymmetry for Gen Z job seekers, authentic value signals can decrease mismatch and underemployment, improve early-career retention and well-being, and support more inclusive hiring in developing-country labor markets, with Vietnam as an illustrative case. Originality/value This study positions inspiration as the link between brand signals and behavior in Generation Z talent attraction and uses Vietnam as an illustrative case of developing-country labor markets. It offers HR leaders, recruiters and brand managers an evidence-based, practical framework to build more meaningful connections with the next generation of talent and to improve early-career attraction outcomes.

Authors

Institutions

Publication Details

Journal
Strategic HR Review
Published
2025-11-06
DOI
https://doi.org/10.1108/shr-09-2025-0096
Citations
1
Primary Topic
Employer Branding and e-HRM
Type
article
Field-Weighted Citation Impact
2.76
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Corporate reputation, employer attractiveness and value congruence: early drivers of Generation Z applications

Thông Vũ Huy, Karen Nguyen
1 citations
Strategic HR Review
Employer Branding and e-HRM
2.76
article

Corporate reputation, employer attractiveness and value congruence: early drivers of Generation Z applications

Thông Vũ Huy, Karen Nguyen
article en
1 citations

Abstract

Purpose This study aims to examine how corporate reputation, employer attractiveness and value congruence shape Generation Z’s early reactions to potential employers in developing-country contexts, using Vietnam as an illustrative case, and shows that inspiration helps convert initial interest into applications and engagement. Design/methodology/approach The insights are drawn from a cross-sectional survey of 475 Generation Z (or Gen Z) job seekers in Hanoi, Vietnam. The study analyzed how their perceptions of corporate reputation, employer attractiveness and personal value alignment combine to create a powerful state of inspiration. Findings The study result confirms that while a strong corporate reputation and an attractive employer brand are important for getting noticed, they are not enough on their own. The key finding is that value congruence acts as a powerful amplifier. When Gen Z job seekers feel a company’s values align with their own, the inspirational power of that company’s brand and reputation increases significantly. Inspiration is a distinct motivational state and can be measured with brief items of authentic, value-driven branding. Research limitations/implications Cross-sectional survey data from 475 Hanoi-based Gen Z job seekers limits causal inference and external validity beyond the local context. Future research should test a longitudinal, multicity design; examine inspiration as a mediator between brand signals and job pursuit; and assess value congruence as a moderator. Practical implications This study offers a practical roadmap for human resource (HR) and brand strategists. To increase interest among Gen Z applicants, organizations must move beyond surface-level branding and instead tell an authentic story about their purpose, culture and social impact. This requires making value alignment the core of the recruitment strategy, using all touchpoints, from social media to the interview process, to demonstrate a genuine match with the values this generation prioritizes. Ultimately, this means treating recruitment as a strategic marketing function, integrating HR and brand efforts to create a consistent and compelling candidate experience. Social implications By reducing information asymmetry for Gen Z job seekers, authentic value signals can decrease mismatch and underemployment, improve early-career retention and well-being, and support more inclusive hiring in developing-country labor markets, with Vietnam as an illustrative case. Originality/value This study positions inspiration as the link between brand signals and behavior in Generation Z talent attraction and uses Vietnam as an illustrative case of developing-country labor markets. It offers HR leaders, recruiters and brand managers an evidence-based, practical framework to build more meaningful connections with the next generation of talent and to improve early-career attraction outcomes.

Strategic HR Review
National Economics University (VN)
Openalex Percentile: Top 7%
Employer Branding and e-HRM
2.76
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.