Hospital Information System Implementation for Biomaterial Product in Tissue Bank: Best Practices and Lesson Learned

Introduction: Biomaterials are materials from natural or synthetic sources, used to strengthen or replace part or all of the body's tissues. Tissue Bank is the unit in Dr Soetomo Hospital that produces products biomaterial from human tissue. According to the standard, biomaterial products must be able to be traced quickly and accurately. Therefore, the tissue bank has been developing an Information System for Biomaterial Products (ISOMERIC). Implementation of the information system is not always successful, as well as ISOMERIC, so an evaluation is needed. This research aims to explore the best practices and lessons learned from the implementation of ISOMERIC. Materials and methods: The method of this study is qualitative. In-depth interviews were conducted with 14 respondents. The research instrument was developed by Human, Organization, and Technology Fit (HOT-Fit) framework. Results: The implementation of ISOMERIC was still 20%. Factors that lead to the implementation of ISOMERIC include support from the hospital, the Person In Charge (PIC), training, system security, user acceptance, easy system interface, and trouble and improvement handling. Factors causing a delay in implementing ISOMERIC on time include the priority of implementation, internal Tissue Bank problem, and lack of infrastructure. Conclusion: ISOMERIC implementation has faced challenges. Positive factors such as organizational support, and user training contribute to its ongoing progress. The challenges during ISOMERIC implementation such as lack of management support, adequate preparation, and collaboration with other institutions. Tissue Banks can develop better strategies for successful ISOMERIC implementation and improve biomaterial production standards.