AI teammates and human performance: Evidence for commitment deficits

Human–AI teams (HATs) often underperform despite growing AI capabilities, with most explanations centering on coordination and communication failures or misjudgment of AI capabilities. This research investigates teammate commitment as a potentially overlooked factor in human performance in HATs. In an online experiment (N=1988), participants performed equally well when competing individually against AI or human opponents, yet exhibited a performance decline in team competition when paired with AI teammates compared to human teammates. This selective decline suggests reduced commitment toward AI teammates. The effect occurred despite equivalent delegation behavior across teammate types, suggesting that differences in trust in teammate capability are unlikely to fully explain the performance decline. These findings identify a motivational pathway distinct from the operational and trust-based mechanisms previously emphasized in HAT research.

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Publication Details

Journal
Computers in Human Behavior Reports
Published
2025-11-06
DOI
https://doi.org/10.1016/j.chbr.2025.100828
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
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article

AI teammates and human performance: Evidence for commitment deficits

Joe Winter
Computers in Human Behavior Reports
Ethics and Social Impacts of AI
article

AI teammates and human performance: Evidence for commitment deficits

Joe Winter
article en

Abstract

Human–AI teams (HATs) often underperform despite growing AI capabilities, with most explanations centering on coordination and communication failures or misjudgment of AI capabilities. This research investigates teammate commitment as a potentially overlooked factor in human performance in HATs. In an online experiment (N=1988), participants performed equally well when competing individually against AI or human opponents, yet exhibited a performance decline in team competition when paired with AI teammates compared to human teammates. This selective decline suggests reduced commitment toward AI teammates. The effect occurred despite equivalent delegation behavior across teammate types, suggesting that differences in trust in teammate capability are unlikely to fully explain the performance decline. These findings identify a motivational pathway distinct from the operational and trust-based mechanisms previously emphasized in HAT research.

Computers in Human Behavior ReportsVol. 20
European University Institute (IT)
Openalex Percentile: Top 68%
Ethics and Social Impacts of AI
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