Knowing me, knowing you: Behavioral tracking and the invisible algorithms that shape our lives

The rise of behavioral targeting signals a pivotal shift in how digital platforms understand and influence human decision-making. By capturing users’ digital footprints, ranging from clicks and scrolls to location and browsing habits, businesses and governments increasingly rely on data-driven systems to personalize experiences, optimize services, and shape consumer behavior. This case study introduces the core mechanisms of behavioral tracking, explaining how cookies, device sensors, and algorithmic models work together to build dynamic user profiles. It further explores the strategic uses of this data in marketing, product design, and public policy, while also surfacing the ethical dilemmas around consent, transparency, and surveillance. Framed through everyday interactions and platform decisions, the case invites critical analysis of the trade-offs between personalization and privacy, making it an essential resource for understanding technology’s role in shaping behavior in the digital age.

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Publication Details

Journal
Journal of Information Technology Teaching Cases
Published
2025-11-05
DOI
https://doi.org/10.1177/20438869251394036
Primary Topic
Innovative Human-Technology Interaction
Type
article
Field-Weighted Citation Impact
0.00
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article

Knowing me, knowing you: Behavioral tracking and the invisible algorithms that shape our lives

Srishti Bachwani, S. Wadhwa
Journal of Information Technology Teaching Cases
Innovative Human-Technology Interaction
article

Knowing me, knowing you: Behavioral tracking and the invisible algorithms that shape our lives

Srishti Bachwani, S. Wadhwa
article en

Abstract

The rise of behavioral targeting signals a pivotal shift in how digital platforms understand and influence human decision-making. By capturing users’ digital footprints, ranging from clicks and scrolls to location and browsing habits, businesses and governments increasingly rely on data-driven systems to personalize experiences, optimize services, and shape consumer behavior. This case study introduces the core mechanisms of behavioral tracking, explaining how cookies, device sensors, and algorithmic models work together to build dynamic user profiles. It further explores the strategic uses of this data in marketing, product design, and public policy, while also surfacing the ethical dilemmas around consent, transparency, and surveillance. Framed through everyday interactions and platform decisions, the case invites critical analysis of the trade-offs between personalization and privacy, making it an essential resource for understanding technology’s role in shaping behavior in the digital age.

Journal of Information Technology Teaching Cases
O. P. Jindal Global University (IN), Global University (LB)
Openalex Percentile: Top 67%
Innovative Human-Technology Interaction
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Knowing me, knowing you: Behavioral tracking and the invisible algorithms that shape our lives — Srishti Bachwani, S. Wadhwa · Journal of Information Technology Teaching Cases (2025) | TGRS Research Map | TGRS