An Adaptive Multi-Agent Framework for Semantic-Aware Process Mining

With rapid advancements in large language models for natural language processing, their role in semantic-aware process mining is growing. We study semantics-aware process mining, where decisions must reflect both event logs and textual rules. We propose an online, adaptive multi-agent framework that operates over a single knowledge base shared across three tasks—semantic next-activity prediction (S_NAP), trace-level semantic anomaly detection (T_SAD), and activity-level semantic anomaly detection (A_SAD). The approach has three key elements: (i) cross-task corroboration at retrieval time, formed by pooling in-domain and out-of-domain candidates to strengthen coverage; (ii) feedback-to-index calibration that converts user correctness/usefulness into propensity-debiased, smoothed priors that immediately bias recall and first-stage ordering for the next query; and (iii) stability controls—consistency-aware scoring, confidence gating with failure-driven query rewriting, task-level trust regions, and a sequential rule to select the relevance–quality interpolation. We instantiate the framework with Mistral-7B-Instruct, Llama-3-8B, GPT-3.5, and GPT-4o and evaluate it using macro-F1. Compared to in-context learning, our framework improves S_NAP, T_SAD, and A_SAD by 44.0%, 15.6%, and 7.1%, respectively, and attains the best overall profile against retrieval-only and correction-centric baselines. Ablations show that removing index priors causes the steepest degradation, cross-task corroboration yields consistent gains—most visibly on S_NAP—and confidence gating preserves robustness to difficult inputs. The result is immediate serve-time adaptivity without heavy fine-tuning, making semantic process analysis practical under drift.

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Publication Details

Journal
Computers
Published
2025-11-05
DOI
https://doi.org/10.3390/computers14110481
Primary Topic
Business Process Modeling and Analysis
Type
article
Field-Weighted Citation Impact
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article

An Adaptive Multi-Agent Framework for Semantic-Aware Process Mining

Xuesong Su, Bin Liang, Justin Z. Wang, Fang Chen et al.
Computers
Business Process Modeling and Analysis
article

An Adaptive Multi-Agent Framework for Semantic-Aware Process Mining

Xuesong Su, Bin Liang, Justin Z. Wang, Fang Chen, Yifei Dong, Zhidong Li
article en

Abstract

With rapid advancements in large language models for natural language processing, their role in semantic-aware process mining is growing. We study semantics-aware process mining, where decisions must reflect both event logs and textual rules. We propose an online, adaptive multi-agent framework that operates over a single knowledge base shared across three tasks—semantic next-activity prediction (S_NAP), trace-level semantic anomaly detection (T_SAD), and activity-level semantic anomaly detection (A_SAD). The approach has three key elements: (i) cross-task corroboration at retrieval time, formed by pooling in-domain and out-of-domain candidates to strengthen coverage; (ii) feedback-to-index calibration that converts user correctness/usefulness into propensity-debiased, smoothed priors that immediately bias recall and first-stage ordering for the next query; and (iii) stability controls—consistency-aware scoring, confidence gating with failure-driven query rewriting, task-level trust regions, and a sequential rule to select the relevance–quality interpolation. We instantiate the framework with Mistral-7B-Instruct, Llama-3-8B, GPT-3.5, and GPT-4o and evaluate it using macro-F1. Compared to in-context learning, our framework improves S_NAP, T_SAD, and A_SAD by 44.0%, 15.6%, and 7.1%, respectively, and attains the best overall profile against retrieval-only and correction-centric baselines. Ablations show that removing index priors causes the steepest degradation, cross-task corroboration yields consistent gains—most visibly on S_NAP—and confidence gating preserves robustness to difficult inputs. The result is immediate serve-time adaptivity without heavy fine-tuning, making semantic process analysis practical under drift.

ComputersVol. 14(11)
University of Technology Sydney (AU), Investa (Australia) (AU)
Openalex Percentile: Top 48%
Business Process Modeling and Analysis
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