Buy Now Pay Later and Online Impulse Buying: An Empirical Study in Indonesia’s Digital Economy

The rapid expansion of Buy Now Pay Later (BNPL) services in Indonesia has reshaped consumer behavior in the digital economy. While ‎BNPL provides convenience in online transactions, it may also intensify impulsive buying tendencies. This study examines the determinants ‎of online impulse buying by comparing BNPL users and non-users. Six factors were analyzed: fear of missing out (FOMO), BNPL pro-‎motions, happiness, social influence, normative evaluation, and self-control. A quantitative approach was applied through an online survey ‎of 303 respondents, and the data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings reveal ‎that for both BNPL users and non-users, FOMO, happiness, and self-control significantly influence impulsive buying. Among BNPL users, ‎self-control was the strongest predictor, while happiness was most influential among non-users. Normative evaluation showed a significant ‎negative effect only for non-users, indicating that social norms remain an effective restraint in that group. In contrast, promotions and social ‎influence were not significant for either group. These results suggest that BNPL shifts the main drivers of impulse buying from emotional ‎triggers to self-regulation and reduces the role of normative controls. The study offers implications for policymakers, digital businesses, and ‎consumers in promoting more responsible digital consumption.

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Publication Details

Journal
International Journal of Accounting and Economics Studies
Published
2025-11-04
DOI
https://doi.org/10.14419/16b72331
Primary Topic
Consumer Retail Behavior Studies
Type
article
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article

Buy Now Pay Later and Online Impulse Buying: An Empirical Study in Indonesia’s Digital Economy

Tanti Novianti, Sendy Watazawwadu’ Ilmi, Fithriyyah Shalihati
International Journal of Accounting and Economics Studies
Consumer Retail Behavior Studies
article

Buy Now Pay Later and Online Impulse Buying: An Empirical Study in Indonesia’s Digital Economy

Tanti Novianti, Sendy Watazawwadu’ Ilmi, Fithriyyah Shalihati
article en

Abstract

The rapid expansion of Buy Now Pay Later (BNPL) services in Indonesia has reshaped consumer behavior in the digital economy. While ‎BNPL provides convenience in online transactions, it may also intensify impulsive buying tendencies. This study examines the determinants ‎of online impulse buying by comparing BNPL users and non-users. Six factors were analyzed: fear of missing out (FOMO), BNPL pro-‎motions, happiness, social influence, normative evaluation, and self-control. A quantitative approach was applied through an online survey ‎of 303 respondents, and the data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings reveal ‎that for both BNPL users and non-users, FOMO, happiness, and self-control significantly influence impulsive buying. Among BNPL users, ‎self-control was the strongest predictor, while happiness was most influential among non-users. Normative evaluation showed a significant ‎negative effect only for non-users, indicating that social norms remain an effective restraint in that group. In contrast, promotions and social ‎influence were not significant for either group. These results suggest that BNPL shifts the main drivers of impulse buying from emotional ‎triggers to self-regulation and reduces the role of normative controls. The study offers implications for policymakers, digital businesses, and ‎consumers in promoting more responsible digital consumption.

International Journal of Accounting and Economics StudiesVol. 12(7)
IPB University (ID)
Openalex Percentile: Top 58%
Consumer Retail Behavior Studies
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