Factors Influencing Employees' Experience with An ERP Implementation End-User Perspective

In recent years, ERP has become an integral part of most organizations, which are already large, across all geographies of the ‎globe, whereas mid-sized and small organizations are still not fully covered. There were several cases observed on disruption to ‎normal operations after implementing ERP, which triggered further consequences of Customer Dissatisfaction, Reduction in Revenue, etc. ‎Enterprise Resource Planning (ERP) systems are essential in contemporary organizations as they unify fundamental business processes ‎within a single, centralized framework. However, the success of ERP implementations heavily relies on the experiences of end users. This ‎study explores the factors influencing employees' experience with ERP implementations from an end-user perspective. The research is ‎analytical and relies primarily on data gathered from a questionnaire. Participants were selected using a convenience sampling approach. Data ‎obtained from 39 subjects were analyzed and interpreted using various mathematical and statistical techniques, including percentage ‎calculations‎.