Individual Software Expertise Formalization and Assessment from Project Management Tool Databases

Objective expertise evaluation of individuals, as a prerequisite stage for team formation, has been a long-term desideratum in large software development companies. With the rapid advancements in machine learning methods, based on reliable existing data stored in project management tools’ datasets, automating this evaluation process becomes a natural step forward. In this context, our approach focuses on quantifying software developer expertise by using metadata from the task-tracking systems. For this, we mathematically formalize two categories of expertise: technology-specific expertise, which denotes the skills required for a particular technology, and general expertise, which encapsulates overall knowledge in the software industry. Afterward, we automatically classify the zones of expertise associated with each task a developer has worked on using Bidirectional Encoder Representations from Transformers (BERT)-like transformers to handle the unique characteristics of project tool datasets effectively. Finally, our method evaluates the proficiency of each software specialist across already completed projects from both technology-specific and general perspectives. The method was experimentally validated, yielding promising results.