Healthcare practitioners' acceptance of using telehealth in the Kingdom of Saudi Arabia: an application of the unified theory of acceptance and use of technology model

This study represents the first large-scale, theory-driven investigation of telehealth acceptance among healthcare practitioners (HCPs) across all regions of the KSA. The findings underscore the critical role of performance expectancy (PE) and social influence (SI) as significant predictors of HCPs' intention to adopt telehealth services. These insights provide valuable direction for policymakers and healthcare leaders, emphasizing the importance of fostering supportive professional environments and highlighting perceived benefits to enhance telehealth adoption. To address concerns related to effort expectancy and the facilitating conditions, telehealth developers should prioritize user-friendly designs and provide accessible and responsive IT support for users.

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Publication Details

Journal
Frontiers in Digital Health
Published
2025-11-04
DOI
https://doi.org/10.3389/fdgth.2025.1659997
Primary Topic
Telemedicine and Telehealth Implementation
Type
article
Field-Weighted Citation Impact
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article

Healthcare practitioners' acceptance of using telehealth in the Kingdom of Saudi Arabia: an application of the unified theory of acceptance and use of technology model

Abdulelah Mastour Aldhahir, Khalid AlHarkan, Mohammed Alsubaiei, Jithin K. Sreedharan et al.
Frontiers in Digital Health
Telemedicine and Telehealth Implementation
article

Healthcare practitioners' acceptance of using telehealth in the Kingdom of Saudi Arabia: an application of the unified theory of acceptance and use of technology model

Abdulelah Mastour Aldhahir, Khalid AlHarkan, Mohammed Alsubaiei, Jithin K. Sreedharan, Saeed M. Alghamdi, Rayyan Almusally, Shoug Al Humoud, Abdullah A. Almojaibel, Yousef D. Alqurashi, Khalid Aldilaijan, Marah AlAtrash, Mohammad A. Alkhofi
article en

Abstract

This study represents the first large-scale, theory-driven investigation of telehealth acceptance among healthcare practitioners (HCPs) across all regions of the KSA. The findings underscore the critical role of performance expectancy (PE) and social influence (SI) as significant predictors of HCPs' intention to adopt telehealth services. These insights provide valuable direction for policymakers and healthcare leaders, emphasizing the importance of fostering supportive professional environments and highlighting perceived benefits to enhance telehealth adoption. To address concerns related to effort expectancy and the facilitating conditions, telehealth developers should prioritize user-friendly designs and provide accessible and responsive IT support for users.

Frontiers in Digital HealthVol. 7
Umm al-Qura University (SA), King Fahd Hospital of the University (SA), King Fahd Military Medical Complex (SA), Dammam Central Hospital (SA), University of Manitoba (CA), Imam Abdulrahman Bin Faisal University (SA), Jazan University (SA)
Openalex Percentile: Top 57%
Telemedicine and Telehealth Implementation
DOIOpen Access PDFOpenAlex
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