Exploring the Impact of Public Service Delivery, Public Financial Management and Digitalization on Corruption in Ghana: A Mediated-Moderation Analysis

This study investigates the effect of public service delivery, public finance management, and digitization on corruption in Ghana. The study relied on a sample of 325 public sector workers across different public sector institutions, selected using a convenient sampling method. The study used Partial Least Square Structural Equation Modeling (PLS-SEM) to analyze the data. The empirical findings from the study show that: First, public service delivery, public financial management, and digitalization significantly help decrease corruption. The relationship between public service delivery and corruption is not significantly moderated by public financial management. However, digitalization was found to mediate the relationship significantly. The study also presents practical and policy implications.

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Publication Details

Journal
Public Administration Quarterly
Published
2025-11-03
DOI
https://doi.org/10.1177/07349149251378160
Primary Topic
Corruption and Economic Development
Type
article
Field-Weighted Citation Impact
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article

Exploring the Impact of Public Service Delivery, Public Financial Management and Digitalization on Corruption in Ghana: A Mediated-Moderation Analysis

Abubakar Gbambegu Umar, Chaymae Abbana Bennani, Alhassan Shaibu, Abubakari Abdul-Samed
Public Administration Quarterly
Corruption and Economic Development
article

Exploring the Impact of Public Service Delivery, Public Financial Management and Digitalization on Corruption in Ghana: A Mediated-Moderation Analysis

Abubakar Gbambegu Umar, Chaymae Abbana Bennani, Alhassan Shaibu, Abubakari Abdul-Samed
article en

Abstract

This study investigates the effect of public service delivery, public finance management, and digitization on corruption in Ghana. The study relied on a sample of 325 public sector workers across different public sector institutions, selected using a convenient sampling method. The study used Partial Least Square Structural Equation Modeling (PLS-SEM) to analyze the data. The empirical findings from the study show that: First, public service delivery, public financial management, and digitalization significantly help decrease corruption. The relationship between public service delivery and corruption is not significantly moderated by public financial management. However, digitalization was found to mediate the relationship significantly. The study also presents practical and policy implications.

Public Administration Quarterly
University of Ghana (GH), Sidi Mohamed Ben Abdellah University (MA), University for Development Studies (GH)
Openalex Percentile: Top 58%
Corruption and Economic Development
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