Relationship Between Dental Anxiety / Doctor-Patient Conflicts In Elderly Patients

This study aimed to investigate the prevalence of dental anxiety among elderly patients and explore its association with doctor-patient conflicts. By analyzing the specific causes of these conflicts, the study provides a theoretical basis for developing effective measures to reduce dental anxiety and mitigate doctor-patient tensions in elderly populations. The study was conducted in a dental hospital from January to June 2024, involving 60 elderly patients aged 60 and above selected through random sampling. Data on dental anxiety prevalence, the frequency of doctor-patient conflicts, and their underlying causes were collected via standardized questionnaires and analyzed statistically. Among the 50 elderly patients surveyed, the prevalence of dental anxiety was 44%. Further analysis revealed that female patients with dental anxiety were more prone to doctor-patient conflicts. The primary causes of conflicts included poor doctor-patient communication (e.g., unclear post-treatment instructions, lack of transparency in treatment costs), misclassification of departments, and perceived negative attitudes from healthcare providers. Notably, conflicts were more likely to occur when female patients with dental anxiety were accompanied by female companions during consultations. Dental anxiety significantly increases the risk of doctor-patient conflicts. Healthcare institutions should adopt gender-sensitive communication strategies, enhance patient education, and improve transparency in medical information to alleviate anxiety and foster a collaborative doctor-patient relationship. These measures can help bridge information gaps and promote mutual trust, ultimately benefiting both patients and providers.