Short-term recovery of expatriates from mobile phone fraud: a systematic literature review

Abstract Mobile phone fraud has been classified as a technological hazard. However, there is a lack of comparable and thorough research on this topic. This study aimed to describe how expatriates, as a special needs population, manage short-term recovery from mobile phone fraud. A systematic literature review was used as the methodology for this study. The current emphasis on technological support was analyzed via local banks, local police, other local communities, and international institutions to draw an alternative to social support. The key theme was that these four stakeholders could combine technological and social support in the initial phase to help expatriates recover during the initial phase of the mobile phone fraud emergency. They must also address social connotations and empower victims by promoting emergency awareness, time management, education, and training. This study focused on mobile phone fraud from the perspective of human-made emergency management.