Comprehensive trauma-informed organizational change at an academic medical center in South Texas
University Health's experience demonstrates that comprehensive, system-wide trauma-informed transformation is achievable in large healthcare settings. Through leadership support, cross-departmental collaboration, and intentional policy and practice change, TIC principles were embedded into organizational culture. An impartial certification process and program evaluation data validated the impact of the initiative, although continued efforts are needed to assess long-term outcomes on patient care and staff well-being. This case study offers a replicable model for other health systems pursuing trauma-informed organizational change.
Authors
- Sabrina R. Spencer (ORCID: https://orcid.org/0000-0002-1583-5460)
- Colleen Bridger
- Bryan J. Alsip
- Sally E. Taylor
- Ross E. Willis (ORCID: https://orcid.org/0000-0002-2372-4736)
- Paula Andrea Pardo Arias
- Sarah A. Sebton
- Chukwuedo K. Okeibunor
Institutions
- The University of Texas at San Antonio Health Science Center (US)
- Seton Medical Center (US)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-11-03
- DOI
- https://doi.org/10.1186/s12913-025-13381-6
- Citations
- 1
- Primary Topic
- Health Policy Implementation Science
- Type
- article
- Field-Weighted Citation Impact
- 2.82
Funders
- University of Texas Health Science Center at San Antonio