The effect of enterprise digital transformation on supply chain efficiency and its transmission mechanism

With the widespread adoption of digital technologies across various industries, digital transformation has provided significant benefits to enterprises, including enhanced data sharing, process optimization, and efficiency improvement. Based on the data of A-share listed enterprises in China from 2019 to 2022, this paper explores the impact of digital transformation on supply chain efficiency and its underlying mechanism. The findings reveal that digitalization of enterprises significantly enhances their supply chain efficiency. To be more specific, the transmission mechanism indicates that the digitalization improves the efficiency of supply chain by increasing external transaction costs and enhancing management capabilities, and customer concentration plays a negative moderating role during this process. Moreover, heterogeneity analysis demonstrates that the impact of digitalization on supply chain efficiency is more significant in supply-chain-sensitive industries and large enterprises. This paper not only enriches the research on digital transformation and supply chain efficiency but also provides empirical evidence for enterprises to promote digital transformation, improve supply chain efficiency and achieve sustainable development.

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Publication Details

Journal
Scientific Reports
Published
2025-11-03
DOI
https://doi.org/10.1038/s41598-025-22223-8
Primary Topic
Digital Transformation in Industry
Type
article
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article

The effect of enterprise digital transformation on supply chain efficiency and its transmission mechanism

Lei Shang, Yongqi Zhen
Scientific Reports
Digital Transformation in Industry
article

The effect of enterprise digital transformation on supply chain efficiency and its transmission mechanism

Lei Shang, Yongqi Zhen
article en

Abstract

With the widespread adoption of digital technologies across various industries, digital transformation has provided significant benefits to enterprises, including enhanced data sharing, process optimization, and efficiency improvement. Based on the data of A-share listed enterprises in China from 2019 to 2022, this paper explores the impact of digital transformation on supply chain efficiency and its underlying mechanism. The findings reveal that digitalization of enterprises significantly enhances their supply chain efficiency. To be more specific, the transmission mechanism indicates that the digitalization improves the efficiency of supply chain by increasing external transaction costs and enhancing management capabilities, and customer concentration plays a negative moderating role during this process. Moreover, heterogeneity analysis demonstrates that the impact of digitalization on supply chain efficiency is more significant in supply-chain-sensitive industries and large enterprises. This paper not only enriches the research on digital transformation and supply chain efficiency but also provides empirical evidence for enterprises to promote digital transformation, improve supply chain efficiency and achieve sustainable development.

Scientific ReportsVol. 15(1)
Southeast University (BD), Southeast University (CN), Nanjing University (CN)
Openalex Percentile: Top 55%
Digital Transformation in Industry
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