Patient satisfaction, willingness to revisit, and implications for dental clinic education: service quality perception in Jeddah, KSA

The study highlights the importance of responsiveness, assurance, and empathy in determining patient satisfaction and loyalty in dental clinics. While tangibility was not a significant factor in patient satisfaction, it influenced the willingness to revisit, suggesting that the physical aspects of the clinic play a role in patient loyalty. The findings underscore the need for dental clinics to focus on improving scheduling systems, providing financial assurances, and enhancing personal care to improve patient experiences. This research contributes to the understanding of service quality in dental clinics and provides insights for enhancing patient satisfaction and loyalty, Aligning with the goals of Vision 2030.