Navigating the Accountability Paradoxes of Financial Resource Abundance in the Post‐Pandemic Public Service Delivery

ABSTRACT This paper investigates the accountability paradoxes that emerge when public administrations operate under conditions of financial resource abundance and explores how these paradoxes are managed in practice. Focusing on Italian universities in the wake of Next Generation EU (NGEU) funding, the study applies paradox theory to reconceptualize accountability as a dynamic, processual, and relational phenomenon. The findings reveal that rather than reducing complexity, financial abundance amplifies and transforms accountability pressures into persistent, multidimensional paradoxes. Through qualitative analysis, three core accountability paradoxes are identified, along with the coping strategies universities use to navigate them. The results show that accountability paradoxes are never solved, but they require a dynamic adaptation and negotiation among competing demands. The study advances the literature on public sector accountability by highlighting the challenges and opportunities of public service delivery in resource‐rich environments.

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Publication Details

Journal
Governance
Published
2025-11-02
DOI
https://doi.org/10.1111/gove.70078
Primary Topic
Public Policy and Administration Research
Type
article
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article

Navigating the Accountability Paradoxes of Financial Resource Abundance in the Post‐Pandemic Public Service Delivery

Deborah Agostino
Governance
Public Policy and Administration Research
article

Navigating the Accountability Paradoxes of Financial Resource Abundance in the Post‐Pandemic Public Service Delivery

Deborah Agostino
article en

Abstract

ABSTRACT This paper investigates the accountability paradoxes that emerge when public administrations operate under conditions of financial resource abundance and explores how these paradoxes are managed in practice. Focusing on Italian universities in the wake of Next Generation EU (NGEU) funding, the study applies paradox theory to reconceptualize accountability as a dynamic, processual, and relational phenomenon. The findings reveal that rather than reducing complexity, financial abundance amplifies and transforms accountability pressures into persistent, multidimensional paradoxes. Through qualitative analysis, three core accountability paradoxes are identified, along with the coping strategies universities use to navigate them. The results show that accountability paradoxes are never solved, but they require a dynamic adaptation and negotiation among competing demands. The study advances the literature on public sector accountability by highlighting the challenges and opportunities of public service delivery in resource‐rich environments.

GovernanceVol. 39(1)
Politecnico di Milano (IT)
Openalex Percentile: Top 61%
Public Policy and Administration Research
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Navigating the Accountability Paradoxes of Financial Resource Abundance in the Post‐Pandemic Public Service Delivery — Deborah Agostino · Governance (2025) | TGRS Research Map | TGRS