Understanding workers’ job performance through workers' voice: roles of decent work, intrinsic motivation and procedural justice climate

Purpose Prior research showed the significance of workers' voice, motivation and performance improving organizational performance separately. Existing evidences also revealed that decent work and procedural justice climate enhance performance. Nonetheless, how these factors relate to each other was not assessed. Hence, this study examined the influence of workers' voice on their performance through the mediation of decent work and intrinsic motivation and the moderation of procedural justice climate. Design/methodology/approach The research model was tested using two-wave data collected from 345 working adults in the RMG sector in Bangladesh using multilevel path analysis. Findings As predicted on the basis of psychology of working theory and self-determination theory, the findings showed significant positive relationship between workers' voice and workers' job performance with significant positive mediation of decent work and intrinsic motivation, and significant positive moderation of procedural justice climate. The results suggest that organizations should practice these strategies to ensure fair and equitable workplace that enrich organizational performances. Originality/value This study highlights the key roles of decent work, intrinsic motivation and procedural justice climate in the consequences of workers' voice in the workplace. The researchers provide new perceptions into the link between workers' voice and performance and inspire researchers to clarify other explanatory mechanisms in this relationship.