Use of a Specialist Telephone Consultation Line for Long COVID in Primary Care in British Columbia: Retrospective Descriptive Quality Improvement Study
The GIM-COVID-19 Long-Term Sequelae RACE line served as a critical early support system for primary care providers as the long COVID landscape evolved. This quality improvement study emphasizes the value of rapid access and specialist-informed consultation tools during emerging public health challenges. The trends ascertained may inform future health system responses, particularly when designing more scalable, interdisciplinary models to support primary care in managing complex chronic conditions.
Authors
- Zachary Schwartz (ORCID: https://orcid.org/0009-0002-8018-6062)
- Peter Birks (ORCID: https://orcid.org/0000-0002-6418-4676)
- Michelle Malbeuf (ORCID: https://orcid.org/0009-0001-0885-4014)
- Adeera Levin (ORCID: https://orcid.org/0000-0003-2438-8401)
- Jesse Greiner (ORCID: https://orcid.org/0009-0007-2704-0669)
- Saniya Kaushal
- Jastinder Bhandal
Institutions
- University of British Columbia (CA)
- Provincial Health Services Authority (CA)
- University of Toronto (CA)
- University of Limerick (IE)
Publication Details
- Journal
- JMIRx Med
- Published
- 2025-10-29
- DOI
- https://doi.org/10.2196/57021
- Citations
- 3
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 5.64