E-learning system and its outcomes: the role of self-efficacy in the IS success model

This research paper investigates the pivotal role of self-efficacy in predicting outcomes within the context of e-learning. Drawing upon the DeLone and McLean (DL&ML) information system success model and extending it to encompass the influence of self-efficacy, this study addresses a notable gap in the literature regarding the specificities of e-learning in Sudan - a nation facing significant educational challenges, including conflicts. The data obtained from 157 students engaged with an e-learning system at one of Sudan's universities. The results reveal that service quality and self-efficacy have a positive effect on user satisfaction and system use. The outcomes, as explained by system use and user satisfaction, aid in the improvement of e-learning strategies and provide insight into e-learning outcomes. This research seeks to extend the DL&ML model to incorporate self-efficacy as a determinant of e-learning success, thereby offering valuable insights for enhancing the efficacy of virtual education initiatives in developing country.