Analysing user needs for digital learning platform in cultural heritage: a case study on Jin Dynasty costumes

This study provides an in-depth analysis of user needs for a digital learning platform for cultural heritage, focusing on Jin Dynasty costumes. The study used a mixed-methods approach, combining qualitative expert interviews and extensive fieldwork with the analysis of 440 quantitative public surveys. The findings show a strong demand for interactive and immersive digital experiences that enhance understanding and engagement with cultural heritage. This study aims to develop a user-centred conceptual model that effectively combines traditional cultural knowledge with modern educational technology, emphasising users' multi-dimensional and more profound experiences when participating in traditional cultural experiences, thereby enhancing users' cultural learning experiences and interests. The model can effectively bridge the gap between traditional cultural knowledge and modern educational technology, and this approach deepens people's comprehension and recognition of cultural heritage and enhances the educational effect of the digital platform.