Unveiling the silent climate: a validation study of the organisational silence scale in the Indian IT industry
Integral to organisational functioning, employees often decide whether to express ideas or remain silent on valuable information. When not addressed, this silence can hinder an organisation's ability to adapt to changing environmental circumstances. This paper aims to validate the organisational silence (OS) scale developed by Dyne et al. (2003) among 320 employees working in the IT sector in India. The data were subjected to the framework of exploratory and confirmatory factor analysis to confirm the scale's dimensionality, which yielded a unidimensional nature of this scale among the Indian population in contrast to the original multidimensional scale. The findings also provided robust evidence in favour of the nomological validity of the OS scale with employee engagement. The study carves a niche while providing the psychometric properties of OS in the Indian work setting with a robust tool to assess and improve communication and foster an environment for open dialogue and feedback.
Authors
- Pooja Garg (ORCID: https://orcid.org/0009-0005-6208-4099)
- Anisha Elama (ORCID: https://orcid.org/0000-0002-7852-6497)
Institutions
- Indian Institute of Technology Roorkee (IN)
Publication Details
- Journal
- International Journal of Business Environment
- Published
- 2025-01-01
- DOI
- https://doi.org/10.1504/ijbe.2025.149337
- Primary Topic
- Job Satisfaction and Organizational Behavior
- Type
- article
- Field-Weighted Citation Impact
- 0.00