Determinants of digital transformation in organisation: A systematic literature review using the TCCM framework

Digital transformation has become the reality of modern businesses as it drives efficiency, innovation, and customer experience. It integrates digital technologies to streamline operations, improve decision-making, and ensures long-term sustainability. The goal of this review is to consolidate the existing literature on digital transformation and provide a comprehensive overview of the topic. This study aims to propose a robust framework that identifies important significant factors leading to Digital transformation. Using the TCCM framework, this study conducted a systematic literature review (SLR) to provide a comprehensive synthesis of existing research on digital transformation. A meticulous search in the Scopus database, adhering to the PRISMA framework, resulted in the inclusion of 102 articles for final in-depth analysis. The result indicates the top Theory, Countries and most utilised method in the area of digital transformation. Further, the study performed citation analysis to identify major work, researcher and journals. Additionally, findings present research gaps and future research agenda for further work. The study makes a novel contribution to the existing literature on digital transformation by developing an integrative framework including the most frequently used factors. This study offers a roadmap for more research in the topic by highlighting current research gaps and discussing possible future research directions. • A systematic review to identify determinants of digital transformation. • The systematic review process and study selection was guided by the PRISMA framework. • The TCCM framework was used to structure findings and research gaps. • Drivers were categorised into TOE and individual-level factors. • A future research agenda for digital transformation is proposed.