The Dark Side of Remote Work: A Critical Review and a Call to Action to Address Remote Work Inequalities

Aim/Purpose This paper critically examines how remote and hybrid work, though widely celebrated for increasing flexibility and sustainability, can reproduce or exacerbate structural, organizational, and psychological inequalities among employees. Background While remote work is often associated with positive outcomes, mainstream discussions underrepresent the disparities it can generate. This paper addresses this gap by applying a Critical Work and Organizational Psychology (CWOP) perspective to analyze inequities across access, control, and well-being. Methodology This is a concept-driven critical review. The selection of literature prioritized theoretical depth and relevance rather than exhaustive coverage. The analysis is interpretative and interdisciplinary, informed by work psychology, organizational studies, and labor sociology. Contribution The paper introduces a multidimensional critique of remote work, offering theoretical insights and practical recommendations to promote equity in remote and hybrid work environments. Findings Remote work access is stratified by job level, socioeconomic status, and digital infrastructure. Organizational control, biased monitoring, and visibility bias reinforce hierarchies. Individual disparities, such as psychological capital, caregiving burdens, and digital competence, further marginalize certain groups. Recommendations for Practitioners Organizations should adopt role-based eligibility, provide equitable resources, use outcome-based evaluations, and support caregivers and mental health needs. Recommendations for Researchers Future studies should assess the long-term impact of remote work on marginalized groups and examine how emerging technologies affect workplace equity. Impact on Society The findings highlight the risk that remote work may deepen societal inequalities if equity is not a central design goal. Future Research Research should explore intersectional impacts and the ethical integration of AI and digital tools in remote work.

Authors

Institutions

Publication Details

Journal
Informing Science The International Journal of an Emerging Transdiscipline
Published
2025-01-01
DOI
https://doi.org/10.28945/5624
Primary Topic
Work-Family Balance Challenges
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

The Dark Side of Remote Work: A Critical Review and a Call to Action to Address Remote Work Inequalities

Ferdinando Toscano, Simone Donati, Salvatore Zappalù
Informing Science The International Journal of an Emerging Transdiscipline
Work-Family Balance Challenges
article

The Dark Side of Remote Work: A Critical Review and a Call to Action to Address Remote Work Inequalities

Ferdinando Toscano, Simone Donati, Salvatore Zappalù
article en

Abstract

Aim/Purpose This paper critically examines how remote and hybrid work, though widely celebrated for increasing flexibility and sustainability, can reproduce or exacerbate structural, organizational, and psychological inequalities among employees. Background While remote work is often associated with positive outcomes, mainstream discussions underrepresent the disparities it can generate. This paper addresses this gap by applying a Critical Work and Organizational Psychology (CWOP) perspective to analyze inequities across access, control, and well-being. Methodology This is a concept-driven critical review. The selection of literature prioritized theoretical depth and relevance rather than exhaustive coverage. The analysis is interpretative and interdisciplinary, informed by work psychology, organizational studies, and labor sociology. Contribution The paper introduces a multidimensional critique of remote work, offering theoretical insights and practical recommendations to promote equity in remote and hybrid work environments. Findings Remote work access is stratified by job level, socioeconomic status, and digital infrastructure. Organizational control, biased monitoring, and visibility bias reinforce hierarchies. Individual disparities, such as psychological capital, caregiving burdens, and digital competence, further marginalize certain groups. Recommendations for Practitioners Organizations should adopt role-based eligibility, provide equitable resources, use outcome-based evaluations, and support caregivers and mental health needs. Recommendations for Researchers Future studies should assess the long-term impact of remote work on marginalized groups and examine how emerging technologies affect workplace equity. Impact on Society The findings highlight the risk that remote work may deepen societal inequalities if equity is not a central design goal. Future Research Research should explore intersectional impacts and the ethical integration of AI and digital tools in remote work.

Informing Science The International Journal of an Emerging TransdisciplineVol. 28
University of Campania "Luigi Vanvitelli" (IT), University of Bologna (IT)
Openalex Percentile: Top 59%
Work-Family Balance Challenges
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.