A Data-Driven Approach to Improve Artisans’ Productivity in Distributed Supply Chains
Smarter Supervision Lifts Rural Weavers’ Productivity Frequent, predictable supervisor visits can be a powerful lever for boosting artisan productivity in distributed supply chains, according to a study conducted with Jaipur Rugs in India. Analyzing loom-level data, the authors show that reducing the average gap between visits by just one day raises weaving rates by 8.5%—with more substantial gains on complex rugs and when visits follow consistent schedules. Building on these insights, they develop a routing and scheduling framework that targets those looms most in need of support. In a 25-week field implementation covering about 6,000 visits across 200 looms, sites assigned to optimized routes saw a 16.7% increase in weaving speed relative to controls, highlighting a practical, low-cost pathway to higher earnings for rural women weavers. The research suggests that data-driven supervision in other supply chains with a similar structure (e.g., smallholder agriculture) could boost productivity and earnings, offering an operational lever for poverty alleviation at scale.
Authors
- Divya Singhvi (ORCID: https://orcid.org/0000-0001-8763-015X)
- Somya Singhvi (ORCID: https://orcid.org/0000-0003-3999-7189)
- Xinyu Zhang (ORCID: https://orcid.org/0009-0004-2979-1202)
Institutions
- University of Southern California (US)
- New York University (US)
Publication Details
- Journal
- Operations Research
- Published
- 2025-10-27
- DOI
- https://doi.org/10.1287/opre.2024.1009
- Primary Topic
- Supply Chain and Inventory Management
- Type
- article
- Field-Weighted Citation Impact
- 0.00