Bullying in surgery: senior surgeons' views on systemic drivers across governance, culture and resources in Australia and Aotearoa New Zealand

Purpose This study explores how governance, cultural norms and resources contribute to workplace bullying in surgical teams across Australia and Aotearoa New Zealand. It draws on Systems Theory and the Resource Dependence Theory (RDT) to examine how these constructs interact to shape both the persistence of bullying and the conditions for reform. Design/methodology/approach Qualitative data were collected through semi-structured interviews with 31 senior surgeons across diverse specialties and institutional contexts. Thematic analysis was conducted using NVivo, with findings mapped to Systems Theory and RDT. Findings Bullying behaviours were linked to rigid hierarchies, fragmented governance and exclusionary norms. In public hospitals, resource volatility and team instability heightened strain and reduced accountability. In private settings, continuity was greater but oversight inconsistent. Weak feedback loops, disengaged leadership and informal power structures enabled harmful conduct. Intersectional factors, particularly gender, training background and career stage, disproportionately affected women and international medical graduates. Participants identified governance reform, inclusive leadership and structural accountability as critical levers for change. Practical implications Reducing bullying requires attention to feedback systems, resourcing stability and organisational culture. Structural redesign, inclusive leadership and equity-focused governance may enhance psychological safety across surgical settings. Originality/value By applying the Systems Theory and RDT, this study offers a structural account of bullying as a product of governance gaps, resource asymmetries and cultural norms rather than individual misconduct. It shows how these conditions interact to generate behavioural risk in high-stakes teams.

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Publication Details

Journal
Journal of Health Organization and Management
Published
2025-10-16
DOI
https://doi.org/10.1108/jhom-06-2025-0371
Citations
1
Primary Topic
Healthcare Quality and Management
Type
article
Field-Weighted Citation Impact
2.94
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article

Bullying in surgery: senior surgeons' views on systemic drivers across governance, culture and resources in Australia and Aotearoa New Zealand

Jodi Oakman, Sandra G. Leggat, Paul Gretton‐Watson
1 citations
Journal of Health Organization and Management
Healthcare Quality and Management
2.94
article

Bullying in surgery: senior surgeons' views on systemic drivers across governance, culture and resources in Australia and Aotearoa New Zealand

Jodi Oakman, Sandra G. Leggat, Paul Gretton‐Watson
article en
1 citations

Abstract

Purpose This study explores how governance, cultural norms and resources contribute to workplace bullying in surgical teams across Australia and Aotearoa New Zealand. It draws on Systems Theory and the Resource Dependence Theory (RDT) to examine how these constructs interact to shape both the persistence of bullying and the conditions for reform. Design/methodology/approach Qualitative data were collected through semi-structured interviews with 31 senior surgeons across diverse specialties and institutional contexts. Thematic analysis was conducted using NVivo, with findings mapped to Systems Theory and RDT. Findings Bullying behaviours were linked to rigid hierarchies, fragmented governance and exclusionary norms. In public hospitals, resource volatility and team instability heightened strain and reduced accountability. In private settings, continuity was greater but oversight inconsistent. Weak feedback loops, disengaged leadership and informal power structures enabled harmful conduct. Intersectional factors, particularly gender, training background and career stage, disproportionately affected women and international medical graduates. Participants identified governance reform, inclusive leadership and structural accountability as critical levers for change. Practical implications Reducing bullying requires attention to feedback systems, resourcing stability and organisational culture. Structural redesign, inclusive leadership and equity-focused governance may enhance psychological safety across surgical settings. Originality/value By applying the Systems Theory and RDT, this study offers a structural account of bullying as a product of governance gaps, resource asymmetries and cultural norms rather than individual misconduct. It shows how these conditions interact to generate behavioural risk in high-stakes teams.

Journal of Health Organization and ManagementVol. 39(9)
La Trobe University (AU), Human Factors and Ergonomics Society (US)
Openalex Percentile: Top 6%
Healthcare Quality and Management
2.94
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