Should we meet them where they are? Rethinking Gen Z professional development

Purpose This paper aims to examine the growing expectation that organizations should adapt professional development programs to align with Generation Z’s digital fluency, communication styles and workplace values. It explores the opportunities and risks of tailoring development initiatives too closely to generational preferences, questioning whether meeting Gen Z “where they are” strengthens or undermines long-term organizational capability. Design/methodology/approach This paper integrates three theoretical lenses, social learning theory, self-determination theory and generational cohort theory, to analyze the behavioral, motivational and cultural dimensions of Gen Z professional development. Insights are drawn from contemporary research on generational identity, digital behavior, strategic human resource management and recent scholarship on the psychological and organizational implications of workforce change. Findings Evidence suggests that while aligning development with Gen Z preferences can increase engagement, overaccommodation risks reinforcing dependency on digital habits, undermining resilience and lowering standards of professional growth. Effective programs strike a balance between personalization and rigor by embedding mentorship, fostering autonomy and competence, supporting overall well-being and linking training directly to career pathways. Organizations that contextualize generational differences within cross-cohort strategies are better positioned to build sustainable engagement and capability. Originality/value This paper contributes to the literature on generational workforce development by reframing the debate around adaptation versus guidance. Rather than treating Gen Z’s expectations as fixed constraints, it emphasizes the role of ethical leadership in calibrating development programs to meet immediate needs while cultivating the critical interpersonal skills essential for long-term organizational success.

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Publication Details

Journal
Strategic HR Review
Published
2025-10-25
DOI
https://doi.org/10.1108/shr-09-2025-0099
Citations
1
Primary Topic
Generational Differences and Trends
Type
article
Field-Weighted Citation Impact
4.78
Controls
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article

Should we meet them where they are? Rethinking Gen Z professional development

Stephanie Bilderback, Matthew D. Kilpatrick
1 citations
Strategic HR Review
Generational Differences and Trends
4.78
article

Should we meet them where they are? Rethinking Gen Z professional development

Stephanie Bilderback, Matthew D. Kilpatrick
article en
1 citations

Abstract

Purpose This paper aims to examine the growing expectation that organizations should adapt professional development programs to align with Generation Z’s digital fluency, communication styles and workplace values. It explores the opportunities and risks of tailoring development initiatives too closely to generational preferences, questioning whether meeting Gen Z “where they are” strengthens or undermines long-term organizational capability. Design/methodology/approach This paper integrates three theoretical lenses, social learning theory, self-determination theory and generational cohort theory, to analyze the behavioral, motivational and cultural dimensions of Gen Z professional development. Insights are drawn from contemporary research on generational identity, digital behavior, strategic human resource management and recent scholarship on the psychological and organizational implications of workforce change. Findings Evidence suggests that while aligning development with Gen Z preferences can increase engagement, overaccommodation risks reinforcing dependency on digital habits, undermining resilience and lowering standards of professional growth. Effective programs strike a balance between personalization and rigor by embedding mentorship, fostering autonomy and competence, supporting overall well-being and linking training directly to career pathways. Organizations that contextualize generational differences within cross-cohort strategies are better positioned to build sustainable engagement and capability. Originality/value This paper contributes to the literature on generational workforce development by reframing the debate around adaptation versus guidance. Rather than treating Gen Z’s expectations as fixed constraints, it emphasizes the role of ethical leadership in calibrating development programs to meet immediate needs while cultivating the critical interpersonal skills essential for long-term organizational success.

Strategic HR ReviewVol. 25(2)
Austin Peay State University (US)
Openalex Percentile: Top 4%
Generational Differences and Trends
4.78
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Should we meet them where they are? Rethinking Gen Z professional development — Stephanie Bilderback, Matthew D. Kilpatrick · Strategic HR Review (2025) | TGRS Research Map | TGRS