A data-driven approach to optimizing waiting times in outpatient pharmacy services: Interrupted time series analysis
The data-driven intervention effectively reduced waiting times in the outpatient pharmacy, with significant immediate improvements observed. This study highlights the potential of strategic operational adjustments to enhance service efficiency and patient satisfaction. Further research is needed to validate the sustainability and generalizability of these findings in other settings.
Authors
- Mohammad Alawagi (ORCID: https://orcid.org/0000-0002-5545-4830)
- Hazzaa Alghamdi
- Talal S Alshihayb
- Yazeed Alharbi
- Abdullah Aleissa
- Yasser Albogami
Institutions
- Boston University (US)
- King Saud bin Abdulaziz University for Health Sciences (SA)
- King Faisal Specialist Hospital & Research Centre (SA)
- King Saud University (SA)
Publication Details
- Journal
- Exploratory Research in Clinical and Social Pharmacy
- Published
- 2025-10-25
- DOI
- https://doi.org/10.1016/j.rcsop.2025.100672
- Primary Topic
- Healthcare Operations and Scheduling Optimization
- Type
- article
- Field-Weighted Citation Impact
- 0.00