Measuring Organizational Resilience in a Resource‐Constrained Environment: An Empirical Study of Micro‐and‐Small‐Service‐Enterprises ( <scp>MSSEs</scp> ) in Nigeria

ABSTRACT There is growing evidence that a preponderance of resilience indicators discussed in management scholarship is often developed with limited consideration of the context in which micro‐and‐small‐service enterprises (MSSEs) operate. Given their strategic relevance to developing economies, it thus becomes necessary to understand the meaning of resilience for MSSEs operating in resource‐constrained environments. Drawing on a sample of 219 MSSEs, we tested five resilience indicators using hierarchical regression models. Results show that personal network (PN), resource slack (RS), creative problem‐solving (CPS), and adaptive capacity (AC) all had significant positive effects on organizational resilience (OR), while planning and crisis readiness (PCR) lacked confirmatory validity as a resilience indicator. A key theoretical contribution in this study is the emergence of our four‐dimensional resilience model that more closely captures the nature and dynamics of small‐scale venturing in under‐resourced business landscapes. We discussed the implications of these findings for theory, policy, and practice.