The effects of cognitive perception and destination trust on intention to visit: The moderating role of social media influencers

The purpose of this study is to reveal a deeper understanding of the relationship between cognitive perception (CP), destination trust (DT), and intention to visit (IV) in terms of demonstrating the effects of tourists’ CP on DT and the moderating role of social media influencers (SMIs) in this interaction. The data of the study were collected from 335 participants via an online questionnaire. The research model was tested with AMOS (a structural equation modelling program). As a result, it is revealed that tourists’ CP is an essential predictor for DT, and the DT of tourists triggers the IV with perception about SMIs. However, SMIs do not moderate the interaction between CP and DT, while SMIs positively affect the DT. This study extends the literature on SMI in tourism by demonstrating the pivotal role of social media influencers in shaping travel motivation, destination trust, and, ultimately, travel decisions, and by providing new theoretical insights and practical guidance for destination management organizations and tourism enterprises, with the aim of enhancing collaborative SMI strategies.

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Publication Details

Journal
Tourism and Hospitality Research
Published
2025-10-24
DOI
https://doi.org/10.1177/14673584251389488
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

The effects of cognitive perception and destination trust on intention to visit: The moderating role of social media influencers

Özcan Zorlu, İlknur Mazan, Ali Avan
Tourism and Hospitality Research
Digital Marketing and Social Media
article

The effects of cognitive perception and destination trust on intention to visit: The moderating role of social media influencers

Özcan Zorlu, İlknur Mazan, Ali Avan
article en

Abstract

The purpose of this study is to reveal a deeper understanding of the relationship between cognitive perception (CP), destination trust (DT), and intention to visit (IV) in terms of demonstrating the effects of tourists’ CP on DT and the moderating role of social media influencers (SMIs) in this interaction. The data of the study were collected from 335 participants via an online questionnaire. The research model was tested with AMOS (a structural equation modelling program). As a result, it is revealed that tourists’ CP is an essential predictor for DT, and the DT of tourists triggers the IV with perception about SMIs. However, SMIs do not moderate the interaction between CP and DT, while SMIs positively affect the DT. This study extends the literature on SMI in tourism by demonstrating the pivotal role of social media influencers in shaping travel motivation, destination trust, and, ultimately, travel decisions, and by providing new theoretical insights and practical guidance for destination management organizations and tourism enterprises, with the aim of enhancing collaborative SMI strategies.

Tourism and Hospitality Research
Usak University (TR), Afyon Kocatepe University (TR)
Openalex Percentile: Top 60%
Digital Marketing and Social Media
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