Transforming Internal Communication: Strategies for Engagement and Organizational Success

This study explores the critical role of internal communication in driving employee engagement and fostering organizational success. By examining leadership communication, symmetrical communication, emotional culture, communication audits, and digital enablement, the research highlights actionable strategies for enhancing trust, alignment, and collaboration. Leveraging audits and digital tools, organizations can address communication gaps and strengthen employee-organization relationships. The findings contribute to a robust framework for sustainable internal communication, emphasizing inclusivity, transparency, and adaptability in dynamic work environments.

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Publication Details

Journal
Business and Professional Communication Quarterly
Published
2025-10-23
DOI
https://doi.org/10.1177/23294906251378735
Citations
1
Primary Topic
Knowledge Management and Sharing
Type
article
Field-Weighted Citation Impact
3.86
Controls
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article

Transforming Internal Communication: Strategies for Engagement and Organizational Success

Nhan Phan
1 citations
Business and Professional Communication Quarterly
Knowledge Management and Sharing
3.86
article

Transforming Internal Communication: Strategies for Engagement and Organizational Success

Nhan Phan
article en
1 citations

Abstract

This study explores the critical role of internal communication in driving employee engagement and fostering organizational success. By examining leadership communication, symmetrical communication, emotional culture, communication audits, and digital enablement, the research highlights actionable strategies for enhancing trust, alignment, and collaboration. Leveraging audits and digital tools, organizations can address communication gaps and strengthen employee-organization relationships. The findings contribute to a robust framework for sustainable internal communication, emphasizing inclusivity, transparency, and adaptability in dynamic work environments.

Business and Professional Communication Quarterly
University of Economics Ho Chi Minh City (VN), Ho Chi Minh City University of Economics and Finance (VN)
Openalex Percentile: Top 6%
Knowledge Management and Sharing
3.86
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