Social media landscape: a cross-sectional survey of health professionals

Social networks are widely used in the healthcare system for education, research, and professional networking. However, its adoption and impact in Central Asia, particularly among medical professionals, remain underexplored. This study assesses social media usage patterns, motivations, and perceived challenges among healthcare professionals in Kazakhstan, with a focus on professional engagement, information-seeking behaviours, and the need for structured training. A cross-sectional online survey was conducted among healthcare professionals in Kazakhstan from November 2022 to January 2023 after extensive pilot-testing by a multi-professional team. The questionnaire comprised multiple-choice and open-ended questions, and Likert scale answers to explore, social media preferences for professional engagement, and future possibilities. Among 147 respondents (M:F ratio = 1:1.17, median age = 32 years), social media adoption was nearly universal (97.96%, n = 144). The primary reasons for usage were knowledge acquisition (81.94%, n = 118), skill development (79.16%, n = 114), and maintaining social connections (68.05%, n = 98). YouTube and Instagram were the most frequently accessed platforms. Despite the perceived professional utility of social media, 75% (n = 108) of respondents felt overwhelmed, and only 65.27% (n = 94) considered it a secure means of communication.69% (n = 99) had never attended training on optimal social media use for professional growth, and 98.61% (n = 142) expressing willingness to participate in future trainings. The social media landscape among healthcare professionals in Kazakhstan reveals nuanced patterns of platform utilisation. The perceived utility of these platforms is tempered by acknowledged challenges, highlighting a critical need for structured guidance and comprehensive professional training frameworks tailored to the unique digital communication environment of Central Asian healthcare settings.

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Publication Details

Journal
Rheumatology International
Published
2025-10-23
DOI
https://doi.org/10.1007/s00296-025-06000-4
Primary Topic
Social Media in Health Education
Type
article
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article

Social media landscape: a cross-sectional survey of health professionals

Loreto Carmona, Stefka Stoilova, C. Sieiro Santos, Elena Nikiphorou et al.
Rheumatology International
Social Media in Health Education
article

Social media landscape: a cross-sectional survey of health professionals

Loreto Carmona, Stefka Stoilova, C. Sieiro Santos, Elena Nikiphorou, Vikas Agarwal, Yoshiya Tanaka, Dzifa Dey, Lisa S Traboco, Manouk de Hooge, Jeffrey A. Sparks, Kanon Jatuworapruk, Chuanhui Xu, Carlo V. Caballero‐Uribe, Ghita Harifi, Marlen Yessirkepov, Ashish Goel, Russka Shumnalieva, Mwidimi Ndosi, Peter Kerkhof, Akerke Auanassova, Olena Zimba, Christopher J Edwards, Kim Lauper, Francis Bérenbaum, Wilson Bautista‐Molano, M. Mukhamediyarov, Manali Sarkar, T. Yoshida, Peter Boyd, Felix Mühlensiepen, Taanya Talreja
article en

Abstract

Social networks are widely used in the healthcare system for education, research, and professional networking. However, its adoption and impact in Central Asia, particularly among medical professionals, remain underexplored. This study assesses social media usage patterns, motivations, and perceived challenges among healthcare professionals in Kazakhstan, with a focus on professional engagement, information-seeking behaviours, and the need for structured training. A cross-sectional online survey was conducted among healthcare professionals in Kazakhstan from November 2022 to January 2023 after extensive pilot-testing by a multi-professional team. The questionnaire comprised multiple-choice and open-ended questions, and Likert scale answers to explore, social media preferences for professional engagement, and future possibilities. Among 147 respondents (M:F ratio = 1:1.17, median age = 32 years), social media adoption was nearly universal (97.96%, n = 144). The primary reasons for usage were knowledge acquisition (81.94%, n = 118), skill development (79.16%, n = 114), and maintaining social connections (68.05%, n = 98). YouTube and Instagram were the most frequently accessed platforms. Despite the perceived professional utility of social media, 75% (n = 108) of respondents felt overwhelmed, and only 65.27% (n = 94) considered it a secure means of communication.69% (n = 99) had never attended training on optimal social media use for professional growth, and 98.61% (n = 142) expressing willingness to participate in future trainings. The social media landscape among healthcare professionals in Kazakhstan reveals nuanced patterns of platform utilisation. The perceived utility of these platforms is tempered by acknowledged challenges, highlighting a critical need for structured guidance and comprehensive professional training frameworks tailored to the unique digital communication environment of Central Asian healthcare settings.

Rheumatology InternationalVol. 45(11)
Thammasat University (TH), Sanjay Gandhi Post Graduate Institute of Medical Sciences (IN), King's College London (GB), Danylo Halytsky Lviv National Medical University (UA), Sir H.N. Reliance Foundation Hospital and Research Centre (IN), The Francis Crick Institute (GB), Ahmet Yesevi University (KZ), National Academy of Sciences of the Republic of Kazakhstan (KZ), St. Luke's Medical Center (PH), South Kazakhstan Medical Academy (KZ), National Institute of Geriatrics, Rheumatology and Rehabilitation (PL), Krakow Cardiovascular Research Institute (PL), King's College Hospital (GB), The Royal Wolverhampton NHS Trust (GB), Wolverhampton Hospital (GB), Institute of Medical Sciences (IN), University of the Philippines Manila (PH), University of Birmingham (GB)
Openalex Percentile: Top 62%
Social Media in Health Education
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