New Technologies and Gambling Perception Among Italian Managers: A Qualitative Study

The spread of new technologies has profoundly transformed gambling practices, extending their reach into both private and professional domains. Understanding how managers perceive these phenomena is essential for designing effective preventive interventions in organizational contexts. This qualitative study explored the perceptions of 33 Italian managers regarding gambling, associated risks, and the role of personal devices. Semi-structured interviews were conducted and analyzed using inductive thematic analysis. Seven themes emerged, organized into three main areas: (1) perceptions of gambling, including differences in prevalence, motivations for gambling, and perceived changes linked to digitalization; (2) perceptions of risk, highlighting both protective factors (e.g., education, awareness, controlled environments) and major risks such as social and family deterioration, economic difficulties, and illegality; (3) use of personal devices, with managers describing blurred boundaries between work and private life, alienating aspects of constant connectivity, but also perceived benefits in terms of efficiency and reassurance. The findings show that managers' perceptions are marked by both awareness and misconceptions, which play a crucial role in shaping organizational responses. Preventive strategies should therefore be grounded in how the phenomenon is actually perceived in workplace contexts, to ensure greater acceptability and sustainability.