An assessment of dental care quality and patient experience in Yerevan, Armenia
The concept of patient experience is complex. This first study of dental patient experience in Armenia provides a foundation for further research, including benchmarking and other efforts that will drive quality improvement.
Authors
- Lisle Hites (ORCID: https://orcid.org/0000-0002-2359-1769)
- Irina Papieva (ORCID: https://orcid.org/0000-0003-1058-4727)
- Marge Thompson (ORCID: https://orcid.org/0009-0003-6162-4175)
- Marine Mkrtchyan
Institutions
- World Health Organization - Pakistan (PK)
- American University of Armenia (AM)
- Department of Health (TW)
- Community Health Center (US)
Publication Details
- Journal
- International Journal of Health Care Quality Assurance
- Published
- 2025-10-23
- DOI
- https://doi.org/10.1108/ijhcqa-04-2025-0059
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00