Most people would use cell phones despite an emergency request for a pause

Abstract In three between-subject experiments, involving a total of 3180 participants, the majority of respondents indicated that during a weather emergency they would continue to use high bandwidth functions after receiving a text message requesting only emergency use. Projected excess demand for bandwidth could bring down the cellular communication network in the affected area. Messages incorporating an appeal to altruism, the incentive of a reduced phone bill, and the disincentive of an imminent collapse of the network for 24 hours all had no effect on intentions to use high bandwidth functions. Younger respondents and male respondents were less compliant than older respondents and female respondents. Their responses imply that an increasing number of individuals view even a brief separation from their cell phone as an existential threat that overrides other concerns including empathy for people in life-threatening circumstances.

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Publication Details

Journal
Behavioural Public Policy
Published
2025-10-22
DOI
https://doi.org/10.1017/bpp.2025.10024
Primary Topic
Personal Information Management and User Behavior
Type
article
Field-Weighted Citation Impact
0.00

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article

Most people would use cell phones despite an emergency request for a pause

Mengxue Kang, Arnold L. Glass, Mohamed Youssef, Narayan B. Mandayam et al.
Behavioural Public Policy
Personal Information Management and User Behavior
article

Most people would use cell phones despite an emergency request for a pause

Mengxue Kang, Arnold L. Glass, Mohamed Youssef, Narayan B. Mandayam, Margaret Ingate, Mohammad Yousefvand
article en

Abstract

Abstract In three between-subject experiments, involving a total of 3180 participants, the majority of respondents indicated that during a weather emergency they would continue to use high bandwidth functions after receiving a text message requesting only emergency use. Projected excess demand for bandwidth could bring down the cellular communication network in the affected area. Messages incorporating an appeal to altruism, the incentive of a reduced phone bill, and the disincentive of an imminent collapse of the network for 24 hours all had no effect on intentions to use high bandwidth functions. Younger respondents and male respondents were less compliant than older respondents and female respondents. Their responses imply that an increasing number of individuals view even a brief separation from their cell phone as an existential threat that overrides other concerns including empathy for people in life-threatening circumstances.

Behavioural Public Policy
Rutgers, The State University of New Jersey (US)
National Science Foundation
Openalex Percentile: Top 71%
Personal Information Management and User Behavior
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Most people would use cell phones despite an emergency request for a pause — Mengxue Kang, Arnold L. Glass, et al. · Behavioural Public Policy (2025) | TGRS Research Map | TGRS