The impact of the quality and inclusion of tourism services on the lives of people with disabilities in Saudi Arabia

The purpose of this study was to examine the effect of the quality of tourism services on the quality of life of individuals with disabilities, with a particular focus on the challenges they face while traveling in Saudi Arabia. Additionally, the study sought to determine whether these challenges varied depending on the type of disability. A quantitative, cross-sectional survey design was employed, and data were collected from 173 participants via a structured survey. Findings revealed that individuals with disabilities encountered various personal, social, and structural challenges during their tourism experiences. Moreover, significant differences were found in personal and structural challenges across different disability types, whereas no statistically significant differences were identified in social challenges based on the type of disability.