Improvement of Customer Satisfaction through Online Reviews in E-Platform based Dual-Channel Supply Chain

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

Authors

Publication Details

Journal
European J of Industrial Engineering
Published
2025-10-19
DOI
https://doi.org/10.1504/ejie.2026.10074172
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

Improvement of Customer Satisfaction through Online Reviews in E-Platform based Dual-Channel Supply Chain

T. Maiti, Srikumar Panda
European J of Industrial Engineering
Digital Marketing and Social Media
article

Improvement of Customer Satisfaction through Online Reviews in E-Platform based Dual-Channel Supply Chain

T. Maiti, Srikumar Panda
article en

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

European J of Industrial EngineeringVol. 22(3)
Openalex Percentile: Top 61%
Digital Marketing and Social Media
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Improvement of Customer Satisfaction through Online Reviews in E-Platform based Dual-Channel Supply Chain — T. Maiti, Srikumar Panda · European J of Industrial Engineering (2025) | TGRS Research Map | TGRS